Make sure that the Symantec Brightmail server starts without any errors by examining /var/log/syslog output.
You should see output similar to the following for a functioning server:
Jul 10 14:21:39 host1 runner[24856]: [ID 702911 mail.info] starting bmagent. Jul 10 14:21:39 host1 runner[24856]: [ID 702911 mail.info] starting harvester. Jul 10 14:21:39 host1 runner[24856]: [ID 702911 mail.info] starting conduit. Jul 10 14:21:39 host1 runner[24856]: [ID 702911 mail.info] starting bmserver. |
Check logs in the /var/log/brightmail directory for errors. Also, check the Symantec Brightmail client log file (configured in the bmiconfig_client.xml).
Make sure that the Symantec Brightmail server has started successfully by examining the bmserver process.
For example:
# ps -eaf | grep sbas mailwall 16808 16806 0 17:49:12 ? 0:01 /opt/symantec/sbas/Scanner/bin/bmserver -c /opt/symantec/sbas/Scanner/etc/bmico mailwall 16806 1 0 17:49:12 ? 0:00 /opt/symantec/sbas/Scanner/sbin/runner /opt/symantec/sbas/Scanner/etc/runner.cf mailwall 16807 16806 0 17:49:12 ? 0:00 /opt/symantec/sbas/Scanner/sbin/bmagent -c /opt/symantec/sbas/Scanner/etc/agent |