10.5.5.3 Puck Connection
Puck connection errors indicate a communication problem with Calibrator Tool and the calibration puck. You may not have the puck connected firmly in a port or connected to the correct port.
x86 only - The puck must be connected to port 1.
The following puck connection error messages tell you to check that the calibrator is plugged in firmly to either serial port A or serial port B of your workstation:
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Calibrator Tool is not functioning properly
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Unable to get a response from the puck
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Unable to read the puck version number
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Unable to get the puck sensitivity value
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Unable to set the puck sensitivity value
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Unable to get the puck integration time
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Unable to get the puck refresh fields value
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Unable to set the puck averaging value
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Module was unable to perform successful luminance data measurement