Invalid_SS_JWS_HOME:no C:\\lib\basicframe.properties

Cause

Customer is running WinNT 4.0 and goes to lauch Java Workshop - then gets the error message.

Action

Removed software loaded on her system from marimba company. The product is castanet. Removed the preduct from thesystem and JWS works fine. Apparently, product Tuner comes loaded with JDK, and this conflicts with JWS.

Check out www.marimba.com for more details on marimba products.

Another possible solution:

Double-click jws.exe within the: C:\Java-WorkShop\jws\intel-win32\bin\ folder.