Cause

When user tries to remotely login to a machine, he gets the error.

The machine that the customer was trying to rlogin(1) to had permissions of 700 on its root directory. The permissions on root should be 755.

Once the user changed the rootpermissions to 755, he was able to get farther when attempting a rlogin, but it still failed:

Last login: Fri Aug 29 10:24:43 from machinename
no shell
connection closed