Common Desktop Environment: Help System Author's and Programmer's Guide

Evaluate How to Present Help

An application can incorporate different types of help. It is important to evaluate what kind of help is best suited for your application. For example, the same help information may be presented in a variety of ways. Some choices include key features, a tutorial, examples, task instructions, shortcuts, troubleshooting, reference information, glossary of terms, or referral to hard copy or other online documentation. A help volume often combines different presentations.