Identifying a Problem With an Existing Device

1. Consult the manufacturer's documentation and Device Reference Page, if there is one. Ensure the device is properly configured and does not conflict with other devices in the system.

2. Reboot the system with Solaris 7 (Intel Platform Edition) Device Configuration Assistant Boot Diskette.

3. Select Specific Scan to identify the devices that are automatically detected.

4. Select the device that you think caused the hang, and start the scan.

   • If the scan doesn't hang, the problem may be due to the order in which the devices were scanned. Go to Step 5.

   • If the scan hangs, there is probably a hardware conflict. Verify that the device is in your machine. Double check for conflicts by consulting the manufacturer's documentation for all installed hardware. Proceed to "Finding and Resolving Resource Conflicts."

5. Scan for each remaining device in the system.

   If the hang is caused by a "software probe conflict," you may be able to prevent the hang by scanning for each device in a different order from the one used to scan for all devices.

6. When the scan is successful, go to the Boot Solaris menu and select a device to boot from.

   • If you plan to boot or install from a CD-ROM, select CD.

   • If you plan to boot or install using the network and your machine is registered as a netinstall client, select NET.

   • If you plan to boot from the machine's installed hard disk, select DISK.

7. Boot and install the Solaris software.