Sun Java System Access Manager Policy Agent 2.2 Guide for IBM Lotus Domino 6.5.4

Windows Systems: Troubleshooting Symptom 3

Symptom: IBM Lotus Domino 6.5.4 server starts with the following error message:

Unable to load filter

Possible Cause: The DSAPI filter is configured incorrectly. Generally, if any path issue or associated library issue occurs while the DSAPI filter is being added, this error is generated.

Possible Solution: Ensure that the DSAPI filter has been configured with the correct information. For example, verify that the following path has been specified: