Sun Java System Access Manager Policy Agent 2.2 Guide for IBM Lotus Domino 6.5.4

Windows Systems: Troubleshooting Symptom 7

Symptom: After the agent is installed, the web server fails to start.

Possible Cause: Libraries that agents depend on for Windows systems are missing. Ensuring that the libraries msvcp70.dll and msvcr70.dll are available is a pre-installation step in this guide. If the libraries were not properly added, the web server might not start.

Possible Solution: Obtain the appropriate libraries as described in Preparing to Install Agent for IBM Lotus Domino 6.5.4 on Windows Systems.