Sun N1 Service Provisioning System User's Guide for Sun Java System App Server Plug-In 3.0

Troubleshooting

This section describes common problem you might encounter while using the Sun Java System Application Server Plug-In 3.0.

If You Encounter Errors When Running a Task

If you encounter an error when running a task, double check that you didn't make these common mistakes.

Check Your Variable Values

When you create a variable set used by a plan, it is easy to enter the wrong variable value. For example, you might incorrectly enter a cluster name instead of a domain name.

Unavailable Ports

When entering ports in a variable set, check to make sure the ports are available on the target host.

Component Directory Namespace Problems When Installing Applications

The com.sun.sjsas81 namespace is invalid for user-supplied applications. When you enter a component directory for an application, make sure you change the namespace, as com.sun.sjsas81 is selected by default.

Problems During Installation

If you encounter errors when trying to install plug-in components, make sure the sourceImage variable points to a directory containing a valid install image of Sun Java System App Server.

Problems in Plug-In Deletion

The user should make sure he uninstalls/deletes even the hidden components before deleting a plug-in. More details on plug-in deletion can be found in a ReadMe.txt file after importing the plug-in.