Where to Go For More Information

If you are an Oracle Service Plan customer, you have access to a number of exclusive online resources, including the following:

• Oracle support web site

• Online Support Center

  Search the knowledge base for information that corresponds to the problem you are experiencing or use the resources available to you in the Online Support Center, including submitting a new service request.

• Gathering Debug Data

  The GDD tools provide best practices to help you gather the required debug data needed for further problem analysis.

• Installation Instructions for Identity Synchronization for Windows 6.0 Service Pack 1

• Patches and upgrades

  Get patches, diagnostic tools, and software updates from the Update Connection.

• Security resources

  Provides access to Security Alerts, Solaris Fingerprint Database, Security T-Patches, and more.

• Oracle support forums

  You can browse the forums as a guest or log in and post your own questions.

• Join the System Admin Community

  Find helpful system administration resources, join and discuss issues with other system administrators worldwide.

For questions regarding your Service Plan, contact your local Oracle sales representative.