Preface

This book describes how to solve problems when installing, starting up, and maintaining the Netratrademark High Availability (HA) Suite Foundation Services 3.0 product.


Who Should Use This Book

This book is for system administrators who are installing or maintaining the Netra HA Suite. This book assists administrators with the following troubleshooting tasks:


How This Book Is Organized

This book contains the following chapters and appendixes:

Chapter 1 explains when and how to use this book. This chapter also points to other books in the documentation set for answers to common questions and information about tools and configuration files you can use to troubleshoot.

Chapter 2 describes how to diagnose and solve problems during installation of the Solaristrademark Operating System and the Netra HA Suite.

Chapter 3 describes what to do if the master-eligible nodes do not startup correctly after a seemingly successful installation.

Chapter 4 describes what to do when you have started up the master-eligible nodes but are unable to startup the diskless nodes or dataless nodes.

Chapter 5 describes how to recover from problems associated with failover and switchover.

Chapter 6 describes how to solve problems that cause a node to reboot during run time.

Chapter 7 describes what to do if you cannot add a node to your cluster.

Chapter 8 describes error scenarios that can occur when you are using the NMA.

Appendix A lists some of the error messages that are produced by the Netra HA Suite and describes how to resolve the errors.


Shell Prompts


Shell Prompt
C shell machine-name%
C shell superuser machine-name#
Bourne shell and Korn shell $
Bourne shell and Korn shell superuser #


Typographic Conventions


Typeface[1] Meaning Examples
AaBbCc123 The names of commands, files, and directories; on‐screen computer output Edit your .login file.

Use ls -a to list all files.

% You have mail.

AaBbCc123 What you type, when contrasted with on-screen computer output % su

Password:

AaBbCc123 Book titles, new words or terms, words to be emphasized. Replace command-line variables with real names or values. Read Chapter 6 in the User’s Guide.

These are called class options.

To delete a file, type rm filename.



Related Documentation

The following table lists the documentation for this product. The online documentation is available at:

http://docs.sun.com/app/docs/prod/netra.ha30


Application Title Part Number
Late-breaking news Netra High Availability Suite 3.0 1/08 Release Notes 819-5249-14
Introduction to concepts Netra High Availability Suite 3.0 1/08 Foundation Services Overview 819-5240-13
Basic setup, supported hardware, and configurations Netra High Availability Suite 3.0 1/08 Foundation Services Getting Started Guide 819-5241-13
Automated installation methods Netra High Availability Suite 3.0 1/08 Foundation Services Installation Guide 819-5242-13
Detailed installation methods Netra High Availability Suite 3.0 1/08 Foundation Services Manual Installation Guide for the Solaris OS 819-5237-13
Cluster administration Netra High Availability Suite 3.0 1/08 Foundation Services Cluster Administration Guide 819-5235-13
Using the Cluster Membership Manager Netra High Availability Suite 3.0 1/08 Foundation Services CMM Programming Guide 819-5236-13
Using the SAF CMM API Netra High Availability Suite 3.0 1/08 Foundation Services SA Forum Programming Guide 819-5246-13
Using the Node Management Agent Netra High Availability Suite 3.0 1/08 Foundation Services NMA Programming Guide 819-5239-13
Configuring outside the cluster using CGTP Netra High Availability Suite 3.0 1/08 Foundation Services Standalone CGTP Guide 819-5247-13
Man pages for Foundation Services features and APIs using the Solaris OS Netra High Availability Suite 3.0 1/08 Foundation Services Solaris Reference Manual 819-5244-13
Man pages for Foundation Services features and APIs using Linux Netra High Availability Suite 3.0 1/08 Foundation Services Linux Reference Manual 819-5245-12
Definitions and acronyms Netra High Availability Suite 3.0 1/08 Foundation Services Glossary 819-5238-13
Common problems Netra High Availability Suite 3.0 1/08 Foundation Services Troubleshooting Guide 819-5248-13


Documentation, Support, and Training

The Sun web site provides information about the following additional resources:


Third-Party Web Sites

Sun is not responsible for the availability of third-party web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection width the use of or reliance on any such content, goods, or services that are available on or through such sites or resources.


Sun Welcomes Your Comments

Sun is interested in improving its documentation and welcomes your comments and suggestions. You can submit your comments by going to:

http://www.sun.com/hwdocs/feedback

Please include the title and part number of your document with your feedback:

Netra™ High Availability Suite 3.0 1/08 Foundation Services Troubleshooting Guide, part number 819-5248-13


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