If you have questions or issues with OpenSSO Enterprise, contact Sun Support Resources (SunSolve) at http://sunsolve.sun.com/.
This site has links to the Knowledge Base, Online Support Center, and Product Tracker, as well as to maintenance programs and support contact numbers.
If you are requesting help for a problem, please include the following information:
Description of the problem, including when the problem occurs and its impact on your operation
Machine type, operating system version, web container and version, JDK version, and OpenSSO Enterprise version, including any patches or other software that might be affecting the problem
Steps to reproduce the problem
Any error logs or core dumps
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Provide the full document title and part number in the appropriate fields. The part number is a seven-digit or nine-digit number that can be found on the title page of the book or at the top of the document. For example, the title is Sun OpenSSO Enterprise Release Notes and the part number is 820-3745.