Additional Information and Resources

You can also find additional useful information and resources at the following locations:

• Deprecation Notifications and Announcements

• How to Report Problems and Provide Feedback

• Accessibility Features for People With Disabilities

• Related Third-Party Web Sites

• Oracle Advanced Customer Services for Systems:

  http://www.oracle.com/us/support/systems/advanced-customer-services/index.html

• Software Products: http://www.oracle.com/us/sun/sun-products-map-075562.html

• My Oracle Support: https://support.oracle.com/

• Oracle Technology Network: http://www.oracle.com/technetwork/index.html

• Sun Developer Services: https://shop.oracle.com/pls/ostore/f?p=ostore:2:0::NO:RP,2:PROD_HIER_ID:14755487300180585563861

Deprecation Notifications and Announcements

• The Service Management Service (SMS) APIs (com.sun.identity.sm package) and SMS model are no longer included in OpenSSO.

• The Unix authentication module and the Unix authentication helper (amunixd) will not be included in a future OpenSSO release.

• The Sun Java System Access Manager 7.1 Release Notes stated that the Access Manager com.iplanet.am.sdk package, commonly known as the Access Manager SDK (AMSDK), and all related APIs and XML templates will not be included in a future OpenSSO release.

  Consequently, when the AMSDK is removed, the Legacy Mode option and support will also be removed.

  Migration options are not available now and are not expected to be available in the future. Oracle Identity Manager provides user provisioning solutions that you can use instead of the AMSDK. For more information about Identity Manager, see http://www.oracle.com/us/products/middleware/identity-management/index.html.

How to Report Problems and Provide Feedback

If you have questions or issues with OpenSSO 8.0 Update 2 or a subsequent patch release, contact support resources at https://support.oracle.com/.

This site has links to the Knowledge Base, Online Support Center, and Product Tracker, as well as to maintenance programs and support contact numbers. If you are requesting help for a problem, please include the following information:

• Description of the problem, including when the problem occurs and its impact on your operation

• Machine type, operating system version, web container and version, JDK version, and OpenSSO version, including any patches or other software that might be affecting the problem

• Steps to reproduce the problem

• Any error logs or core dumps

Accessibility Features for People With Disabilities

To obtain accessibility features that have been released since the publishing of this media, consult Section 508 product assessments available upon request to determine which versions are best suited for deploying accessible solutions.

For information about Oracle's commitment to accessibility, see http://www.oracle.com/index.html.

Related Third-Party Web Sites

Third-party URLs are referenced in this document and provide additional, related information.