Troubleshooting the Solaris Management Console

Before using this troubleshooting procedure, make sure the following packages are installed:

SUNWmc         Solaris Management Console 2.1 (Server Components)
SUNWmcc        Solaris Management Console 2.1 (Client Components)
SUNWmccom      Solaris Management Console 2.1 (Common Components)
SUNWmcdev      Solaris Management Console 2.1 (Development Kit)
SUNWmcex       Solaris Management Console 2.1 (Examples)
SUNWwbmc       Solaris Management Console 2.1 (WBEM Components)

These packages provide the basic Solaris Management Console launcher. You must install the SUNWprog cluster to use the Solaris Management Console and all of its tools.

How to Troubleshoot the Solaris Management Console

The client and the server are started automatically when you start the Solaris Management Console.

If the console is visible and you are having trouble running the tools, it might be that the server is not running. Or, the server might be in a problem state that can be resolved by stopping and restarting it.

1. Become superuser or assume an equivalent role.

2. Determine whether the console server is running.

   # /etc/init.d/init.wbem status

   If the console server is running, you should see a message like the following:

   SMC server version 2.1.0 running on port 898.

3. If the console server is not running, start it.

   # /etc/init.d/init.wbem start

   After a short time, you should see a message like the following:

   SMC server is ready.

4. If the server is running and you are still having problems, stop the console server and then restart it.

   1. Stop the console server.

      # /etc/init.d/init.wbem stop

      You should see a message like the following:

      Shutting down SMC server on port 898.

   2. Start the console server.

      # /etc/init.d/init.wbem start