Choosing Alert Message Types

When a server problem occurs, RSC sends an alert message. RSC always sends alert messages to any users that are logged in to RSC accounts.

You can also configure RSC to send alerts to people who are not necessarily logged in to RSC accounts. These additional alerts can be sent to an email address, to alphanumeric pagers, or to both. After receiving an alert, an RSC user can connect to their RSC account for that server and address the alert condition.

Email Alerts

If the RSC Ethernet port is enabled, you can set an email address to use for alerts. Although only a single mail address is permitted, you can notify several people that a problem has occurred by using an email alias.

Pager Alerts

If the RSC serial port is enabled and connected to a modem, you can page one or two alphanumeric pagers when an alert occurs. This alert mechanism may work best for you if your system administrators typically carry pagers.