GNOME 2.0 Desktop for the Solaris Operating Environment Troubleshooting Guide

Chapter 9 Accessibility Problems

This section provides information about how to deal with accessibility-related problems in the GNOME 2.0 Desktop.

9.1 Keyboard Is Unresponsive

Problem  

The keyboard stops responding when I do the following:  

  1. Select the Enable Mouse Keys option in AccessX.

  2. Select either Enable Bounce Keys or Enable Slow Keys.

  3. Use the numeric keypad to move focus to the Testing Area text box.

  4. Press 5 on the numeric keypad to click in the Testing Area text box.

The keyboard does not work in any application, such as Terminal, gedit, and so on.  

Solution  

Perform the following actions: 

  1. Select the Enable Mouse Keys option in AccessX.

  2. Use Mouse Keys to enable the Bounce Keys feature.

  3. Use the numeric keypad to move focus to the Testing Area text box.

  4. Press 5 on the numeric keypad to click in the Testing Area text box.

  5. Press 5 a second time in the Testing Area text box.

  6. Type as normal using keyboard.

Perform the same sequence of actions for Slow Keys.  

9.2 Numeric Keypad Is Unresponsive

Problem  

The numeric keypad stops responding when I enable XKB on a Solaris 8 or a Solaris 9 system.  

Solution  

Use the numeric keys in the main part of the keyboard.  

9.3 System Beeps Continuously

Problem  

This problem is displayed on Sun Ray systems only. 

The system beeps continuously when I do the following: 

  1. Select the Enable keyboard accessibility option in the AccessX dialog.

  2. Select either of the following accessibility options:

    • Enable Toggle Keys

    • Enable Sticky Keys and Beep when modifier is pressed

  3. Press a modifier key or press a toggle key.

Solution  

To stop the beeps, you must log out and log in again. Then, perform the following actions in the AccessX dialog:

  1. Deselect the Enable Toggle Keys option.

  2. Deselect the Beep when modifier is pressed option for sticky keys.

9.4 System Beeps Incorrectly for Slow Keys

Problem 

The Beep when key is rejected option for Slow Keys is not working correctly when I do the following:

  • Select the Enable Slow Keys option in the AccessX dialog.

  • Select the Beep when key is rejected option.

  • Deselect the Beep when key is accepted option.

  • Press-and-hold a key for the time specified in the Only accept keypress after spin box.

  • Release the key. The system accepts the keypress but the system beeps when you release the key.

In this situation, the system should not beep when you release the key after a successful keypress.  

Solution 

Perform the following actions:  

  1. Deselect the Beep when key is rejected option.

  2. Select the Beep when key is accepted option.

9.5 Mouse Keys Functionality

Problem  

This problem is displayed on Sun Ray systems only. 

When you enable the Mouse Keys feature, the 9 key on the numeric keypad should move the mouse pointer upwards and diagonally to the right. However, the 9 key moves the pointer straight upwards.

Solution  

Press the 8 key to move the pointer upwards and press the 6 key to move the pointer to the right.