Views

Within Inbox or other mailboxes—though Inbox is the most common mailbox within which to set views—users see the messages that are visible depending upon which view, if any, Inbox is set to. If one or more views have been configured, the View option becomes available.

When the View option is available, the option that by default is labeled MailHm changes to a menu option; therefore, the option no longer brings users to the mail home page, but instead offers users different view options. When users select the menu option, they see the “All messages” option and they see an option for each view that they have configured.

Views are pre-configured rules that determine which messages are visible on screen.

To Configure a View

Users perform the following steps:

1. Log in to the standard Portal Desktop with an HTML browser

2. Scroll to the Mail communication channel

3. Select Edit Mail (the pencil icon)

4. Click the Mobile Mail button.

5. Under the Mobile Mail Views heading, configure the Views using the following options:

   1. Rules Configuration

   2. Views Configuration

   3. Device Views

      Users first configure a rule (Rules Configuration). Then they add the rule to a view (View Configuration). Finally, they apply the view to their specific mobile devices (Device Views). Once users have finished editing the mobile mail preferences page, they return to their mobile devices, navigate to the Views option, and select the view they want. The Views option appears only if users have already configured a view.