If a message does not display correctly, or if you need a message's header information for debugging purposes, you can view the source information of that message.
Double-click on a message from the message list.
A new window displays containing the message.
In the message window, select View->Message Source.
The Message Source window displays header and source information for the message.
You can copy the information and send it to support for debugging.
Click Close to close the window.
You can also view the message source while composing a message by selecting View->Message Source in the Message window.