Troubleshooting Backup and Restore Problems

This section describes common backup and restore problems and their solutions.

• Problem: When I do an restore of a folder or INBOX using imsrestore or imsasm, it appends all the messages in that folder onto the current folder. This results in multiple copies of the messages in that folder.

  Solution: Make sure the -i flag of imsrestore is not set in the imsasm script.

• Problem: I want to do an incremental backup of just new messages added in a mail folder, but when I try, the entire folder gets backed up. How do I just back up the new messages?

  Solution: Set the -d datetime flag on imsbackup. This will backup messages stored from the specified date and time to the present. The default is to backup all messages regardless of their dates.