How to Report Problems and Provide Feedback

If you have problems with Oracle GlassFish Server Monitoring Scripting Client 3.0.1, provide feedback through one of the following mechanisms:

• Feedback Submittal form — A form for submitting feedback on the GlassFish Server product

• Java Technology Forums — An interactive message board for sharing knowledge and questions about Java technologies and programming techniques; use the Java EE SDK forum for discussions related to the Oracle GlassFish Server 3.0.1 product

• Oracle Support services — Links to the Knowledge Base, Online Support Center, and Product Tracker, as well as to maintenance programs and support contact numbers

  So that we can best assist you in resolving problems, please have the following information available when you contact support:

  • The telephone dispatch number associated with your maintenance contract

  • A description of the problem, including the situation where the problem occurs and its impact on your operation

  • Machine type, operating system version, and product version, including any patches and other software that might be affecting the problem

  • Detailed steps on the methods you have used to reproduce the problem

  • Any error logs or core dumps