If you have problems with Sun Java System Web Server 6.1 FastCGI plug-in, contact Sun customer support using one of the following mechanisms:
Sun Software Support services online at http://www.sun.com/service/support/software/
The telephone dispatch number associated with your maintenance contract
Please have the following information available prior to contacting support. This helps to ensure that our support staff can best assist you in resolving problems.
Description of the problem, including the situation where the problem occurs and its impact on your operation
Machine type, operating system version, and product version, including any patches and other software that might be affecting the problem
Detailed steps on the methods you have used to reproduce the problem
Any error logs or core dumps
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