Preface

This publication provides guidance for tuning Sun Java™ System Identity Manager, provides instructions for tracing and troubleshooting problems, and describes the error messages and exceptions you might encounter as you work with the product.

How to Find Information in this Guide

Chapter 1. Performance Tuning — Provides information and guidelines for tuning Identity Manager performance.

Chapter 2. Troubleshooting and Tracing — Explains how to use trace output to identify and resolve problems.

Chapter 3. Errors and Exceptions — Provides detailed information about Identity Manager error messages and exceptions.

Related Documentation and Help

Sun Microsystems provides additional documentation and information to help you install, use, and configure Identity Manager:

Identity Manager Installation

Step-by-step instructions and reference information to help you install and configure Identity Manager and associated software.

Identity Manager Upgrade

Step-by-step instructions and reference information to help you upgrade and configure Identity Manager and associated software.

Identity Manager Administration

Procedures, tutorials, and examples that describe how to use Identity Manager to provide secure user access to your enterprise information systems.

Identity Manager Technical Deployment Overview

Conceptual overview of the Identity Manager product (including object architectures) with an introduction to basic product components.

Identity Manager Workflows, Forms, and Views

Reference and procedural information that describes how to use the Identity Manager workflows, forms, and views — including information about the tools you need to customize these objects.

Identity Manager Resources Reference

Reference and procedural information that describes how to load and synchronize account information from a resource into Sun Java™ System Identity Manager.

Identity Manager Deployment Tools

Reference and procedural information that describes how to use different Identity Manager deployment tools; including rules and rules libraries, common tasks and processes, dictionary support, and the SOAP-based Web service interface provided by the Identity Manager server.

Identity Manager Audit Logging

Reference and procedural information that describes how to load and synchronize account information from a resource into Sun Java™ System Identity Manager.

Identity Manager Help

Online guidance and information that offer complete procedural, reference, and terminology information about Identity Manager. You can access help by clicking the Help link from the Identity Manager menu bar. Guidance (field-specific information) is available on key fields.

Product Support

If you have problems with Identity Manager, contact customer support using one of the following mechanisms:

The online support web site at http://www.sun.com/service/online/us

The telephone dispatch number associated with your maintenance contract

We'd Like to Hear from You!

We would like to know what you think of this guide and other documentation provided with Identity Manager. If you have feedback — positive or negative — about your experiences using this product and documentation, please send us a note:

Sun Microsystems.
5300 Riata Park Court
Austin, TX 78727
Attn: Identity Manager Information Development

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Sun Java[tm] System Identity Manager 6.0 Tuning, Troubleshooting, and Error Messages 2005Q4M3