Troubleshooting

Several things that often cause problems in configuring and using the i-Planet firewall application are listed below:

• Do not run the command fw.configure through the public interface.

• Run the command fw.rule list interface to see which network interface is currently enabled or is controlled by the i-Planet firewall application.

• Run the command fw.rule list rule to display a list of the current filtering rules.

• If you are completely locked out, you can do one of the following:

  • Run the command fw.activate off to turn the i-Planet firewall application off (which means that it is no longer working and that all traffic can pass through it unfiltered.)

  • Run the command fw.rule add ALLOW "common services" from ALL to ALL to allow all traffic to pass through it.

• With regard to the firewall application, disabled means that it will pass all traffic through it unfiltered.