If an administrator created a new /var/mail account on SIMS using the Admin Console, and she forget to create a UNIX account, the user will not be able to read the INBOX. The following error message will appear:
Unknown uid: <username>
The solution is create the UNIX login account and the home directory:
| 1. | All /var/mail store users must have a shell account and HOME directory setting. |
| 2. | Create the UNIX shell account using the desired operating system tools (e.g., admintool). |
| 3. | Using the Admin Console set the "Home Directory" field. |