This section discusses some of the possible errors that you may encounter while installing or using SMCS on either the server or client side. TABLE B-1 and TABLE B-2 list the errors and possible solutions for the server and client.

SMCS Server- Side Troubleshooting

Following is a listing of possible server errors and their resolutions.

TABLE  B-1   Sun Messaging Connectivity Services Server Admin Errors

User Errors	Resolution
The user could not be authenticated with SMCS	User or password is incorrect
SMCS has not yet been initialized	/opt/SUNWmail/sbin/smcs initialize
The directory is not configured properly to work with SMCS	SMCS initial directory items missing
The directory server does not appear to be running	/etc/initd/slapd start
There are not enough available licenses for the channel	restricted number of channels
There are no licenses for the channel	/var/opt/SUNWmail/gtw/lic/license.dat
A method invocation error occurred	Some java component is missing
Could not read or write the PMDF configuration file	/etc/opt/SUNWmail/imta/imta.cnf
The SMCS shell process encountered an error starting up	can not run /opt/SUNWmail/sbin/smcs
The SMCS shell process was interrupted	/opt/SUNWmail/sbin/smcs was killed
The SMCS shell process encounterd an error	problem with /opt/SUNWmail/sbin/smcs
The SMCS internal router channel is not configured	Dir problem/Previous setup had failed
The SMCS internal router channel server is <channel_name>	Dir problem/Previous setup had failed
The <channel_name> channel server is {1}	running normally starting up stopped due to an error stopping not responding not running invalid for unknown reasons
The <channel_name> channel shared directory {1}	does not exist has insufficient permissions
The <channel_name> channel transport server is {1}	running normally starting up stopped due to an error stopping not responding not running invalid for unknown reasons
The <channel_name> channel lan gateway client is {1}	running normally starting up stopped due to an error stopping not responding not running invalid for unknown reasons
The <channel_name> channel NJE transport server is {1}	running normally starting up stopped due to an error stopping not responding not running invalid for unknown reasons
The <channel_name> channel is not configured	Directory problem/Previous config failed
The <channel_name> channel has not been started	The <channel_name> channel NJE transport has not been started
The SMCS administraive logging mechanism failed	Login to MMAD failed as admin

Following is a listing of possible server errors and their resolutions.

cc:Mail Client Troubleshooting

TABLE  B-2   Sun Messaging Connectivity Services cc:Mail Client Errors

User Errors	Resolution
Error spawning EXPORT.EXE config	Invalid program directory in config
You are asked to enter: Post office direct	Invalid data directory in config
You are asked to enter: Post office or user name:	Invalid post office name in config. This could be in dirsync or client run
connect failed: Connection timed out	Invalid SPX address server is not running server socket or server name doe not match what is on the server
fopen(P:\CCMAIL\OUT\heartb.eat): No such file or directory	Path to file share is incorrect Access rights are incorrect
bad parameter: exportschedule = "Hourly at 30"	Invalid export schedule time
bad parameter: importschedule = "Hourly at 30"	Invalid import schedule time
Import/Export error 5: Post office path is not correct	Invalid remote address in dirsync config