|  | 1. | Gather the following information prior to contacting the license center: Product name, Version number, Serial number (from license card supplied with the product). | 
|  | 2. | Specify the following information for each license server: Server hostname, Server's hostid, Number of units, Number of cc:Mail, MS-Mail, or PROFS channels. | 
|  | 3. | Specify your contact information: Your name, Phone number, Company name and address. | 
|  | 4. | Indicate your preferred method to receive your password information: E-mail address (fill out the form sent to you, and return it via e-mail as well), and Fax number. |