CHAPTER 5 Web Access Troubleshooting

The following chapter contains information relating to troubleshooting problems with Web Access.

Topics in this chapter include:

Restarting the Web Server

Performance Adjustments and Enhancements

FAQ

Restarting the Web Server

To restart the Sun Web Access server, you can use the Sun Web Server 2.1 administration tool, or restart the server from a command line interface.

To access the Sun Web Server 2.1 Administration tool:

Open an Internet browser

Enter the URL to access the Sun Web Server Administration tool.

http://<hostname>:2380/admin/server_admin.html

where hostname is the name of the server running the Web Access services and 2380 is the default port number for the Sun Web Server administration console.

See the Sun Web Server documentation for more information on the administration tool.

To stop the Web Access server from a command line interface:

# su

Password: <Enter your root password>

Stop the server using the htserver command

# htserver stop webaccess

To start the Web Access server from a command line interface:

# su

Password: <Enter your root password>

Start the server using the htserver command.

# htserver start webaccess

Performance Adjustments and Enhancement

Web Access runs using the JVM (Java Virtual Machine). All enhancements and adjustments relating to the performance of Web Access on your system can be configured on the Sun Web Server. For more information on enhancing performance, see the Sun Web Server documentation