CannotConnectException Error Returned for HTTP 500

Description:

The following error message appears when you run the smpatch analyze in remote mode against a local patch server:

# smpatch analyze -u root Authenticating as user: root Type /? for help, pressing <enter> accepts the default denoted by [ ] Please enter a string value for: password :: root-password Loading Tool: com.sun.admin.patchmgr.cli.PatchMgrCli from pserver-2 Login to pserver-2 as user root was successful. Download of com.sun.admin.patchmgr.cli.PatchMgrCli from pserver-2 was successful. Assessing patches for machine pserver-2. Please wait... Patch analysis failed. com.sun.patchpro.util.CannotConnectException: Cannot connect to retrieve patchprodb.zip: Server returned HTTP response code: 500 for URL: http://pserver-1:3816/solaris/.

Cause:

You might see this error message if one of the following situations occur:

• One of the servers in the local patch server chain is down.

• The web proxy of the local patch server is not configured to reach the Internet.

• The local patch server is pointing to a bad patch source.

Workaround:

Address these issues by doing the following:

• If one of the local patch servers in the chain is down, log in to that patch server and restart the web services.

  # patchsvr stop Shutting down Local Patch Server # patchsvr start Starting Local Patch Server

• If the web proxy is not configured to reach the Internet, ensure that the host name of the web proxy and the port number are correctly specified.

  # patchsvr stop Shutting down Local Patch Server # patchsvr setup -x web-proxy-host:port # patchsvr start Starting Local Patch Server

• If the specified patch source is bad, check the value.

  # patchsvr setup -l

  • If the value is correct, see if one of the other two problems is the cause of the analysis failure. A valid patch source is a URL that begins with the http:// or file:/ notation. The URL of a local patch server must terminate with a slash, such as http://patchserver:3816/solaris/.

  • If the value is incorrect, correct the patch source value.

    # patchsvr setup -p patch-source-url