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Sun Desktop Manager 1.0 Installation Guide

Unable to connect to Policy Repository

The Configuration Agent needs to connect to a valid configuration repository to download and cache policy information. If a connection cannot be established, errors similar to the following one are recorded to the Configuration Agent logs when desktop client applications are started. In the following case, the host sobuild does not exist, cannot be contacted, or cannot access an LDAP server through port 389. To solve this problem, use the Agent Configuration Wizard (/usr/bin/apoc-config) to ensure that you have correctly identified the Policy Repository and, if so, to ensure that access to the Policy Repository is available. For example, for an LDAP repository, you need to ensure that an LDAP server is running, the machine hosting the LDAP server is available on the network, and that the port that you specified is the one being used by the LDAP server.

If you are trying to access an LDAP server using an SSL connection, ensure that the proper certificate is available in the key store associated with the Java runtime environment used to run the Configuration Agent. See the section Configuration Agent for more details about apoc-config.


FINER: New client added
Nov 18, 2005 2:17:43 PM com.sun.apoc.daemon.misc.APOCLogger finer
FINER: CreateSession transaction started
Nov 18, 2005 2:17:43 PM com.sun.apoc.daemon.misc.APOCLogger finer
FINER: Creating new client session
Nov 18, 2005 2:17:43 PM com.sun.apoc.daemon.misc.APOCLogger finest
FINEST: Authenticating user geoffh
Nov 18, 2005 2:17:43 PM com.sun.apoc.daemon.misc.APOCLogger finest
FINEST: Authentication successful
Nov 18, 2005 2:17:43 PM PolicyBackend openPolicyBackend
FINER: THROW
com.sun.apoc.daemon.misc.APOCException: com.sun.apoc.daemon.misc.APOCException: 
com.sun.apoc.spi.OpenConnectionException: An error occured while connecting to 
ldap://sobuild:389.
    at com.sun.apoc.daemon.apocd.PolicyBackend.<init>(Unknown Source)
    at com.sun.apoc.daemon.apocd.HostPolicyBackend.<init>(Unknown Source)
    at com.sun.apoc.daemon.apocd.PolicyBackendFactory.openPolicyBackend(Unknown Source)
    at com.sun.apoc.daemon.apocd.Cache$DataSource.openPolicyBackend(Unknown Source)
    at com.sun.apoc.daemon.apocd.Cache$DataSource.open(Unknown Source)
    at com.sun.apoc.daemon.apocd.Cache.createDataSources(Unknown Source)
    at com.sun.apoc.daemon.apocd.Cache.<init>(Unknown Source)
    at com.sun.apoc.daemon.apocd.CacheFactory.createNewCache(Unknown Source)
    at com.sun.apoc.daemon.apocd.CacheFactory.openCache(Unknown Source)
    at com.sun.apoc.daemon.apocd.Session.<init>(Unknown Source)
    at com.sun.apoc.daemon.transaction.CreateSessionTransaction.executeTransaction
(Unknown Source)
    at com.sun.apoc.daemon.transaction.Transaction.execute(Unknown Source)
    at com.sun.apoc.daemon.apocd.ClientEventHandler.handleEvent(Unknown Source)
    at com.sun.apoc.daemon.apocd.EventWorkerThread.run(Unknown Source)
Caused by: com.sun.apoc.daemon.misc.APOCException: 
com.sun.apoc.spi.OpenConnectionException: An error occured while 
connecting to ldap://sobuild:389. at 
com.sun.apoc.daemon.apocd.PolicyBackendFactory.openPolicyMgr(Unknown Source)
    ... 14 more
Caused by: com.sun.apoc.spi.OpenConnectionException: An error occured while 
connecting to ldap://noSuchHost:389.
    at com.sun.apoc.spi.ldap.LdapClientContext.prepareConnection(Unknown Source)
    at com.sun.apoc.spi.ldap.LdapClientContext.connect(Unknown Source)
    at com.sun.apoc.spi.ldap.LdapConnectionHandler.openAuthorizedContext(Unknown Source)
    at com.sun.apoc.spi.ldap.LdapConnectionHandler.connect(Unknown Source)
    at com.sun.apoc.spi.ldap.entities.LdapOrganizationProvider.open(Unknown Source)
    at com.sun.apoc.spi.PolicyMgrFactoryImpl.createPolicyMgr(Unknown Source)
    ... 15 more
Caused by: netscape.ldap.LDAPException: failed to connect to server sobuild:389 (91); 
Cannot connect to the LDAP server
    at netscape.ldap.LDAPConnSetupMgr.connectServer(LDAPConnSetupMgr.java:422)
    at netscape.ldap.LDAPConnSetupMgr.openSerial(LDAPConnSetupMgr.java:350)
    at netscape.ldap.LDAPConnSetupMgr.connect(LDAPConnSetupMgr.java:244)
    at netscape.ldap.LDAPConnSetupMgr.access$0(LDAPConnSetupMgr.java:241)
    at netscape.ldap.LDAPConnSetupMgr$1.run(LDAPConnSetupMgr.java:179)
    at java.lang.Thread.run(Thread.java:595)
Nov 18, 2005 2:17:44 PM PolicyBackend openPolicyBackend