Unload Server and Unload Group Failures

The following are possible causes for failures related to the commands unload server server-name update update-name and unload group group-name update update-name.

Removal of <SUNWssmu> was suspended (interaction required)

Solution:

This message indicates a failed dependency for uninstalling a Solaris OS package. Check the admin file setting and provide an appropriate response file.

Job step failure without error details

Solution:

This message might indicate that the job was not successfully started internally. Contact a Sun Service Representative for more information.

Job step failure with vague error details: Connection to 10.0.0.xx

Solution:

This message might indicate that the uninstall failed because some packages were not fully installed. In this case, manually install the package in question on the target server. For example:

To manually install a .pkg file, type the following command:

# pkgadd -d pkg-name -a admin-file

To manually install a patch, type the following command:

# patchadd -d patch-name -a admin-file

Then, run the unload command again.

Job hangs

Solution:

If the job appears to hang, type n1sh stop job job-ID to stop the job.

Next, find the PID of the PKG and use the pkill command to kill the process. For example:

# ps -ef |grep pkgadd root 1235 913 0 Jun 07 ? 0:0 pkgadd # pkill 1235

Last, run the unload command again.