Resource Group otp_system_group and Resource N1SPSMS-HA Fails During Load Test on Memory (6507395)

During load test on memory, the resource group otp_system_group fails with the error message Error--stop failed, and the resource N1SPSMS-HA fails with the error message Stop failed Faulted.

Workaround:

1. Log in as root on the clustered OTP host on which the OTP system management service is installed and running, and restart the remote agent.

   Type /etc/init.d/n1spsagent restart to restart the remote agent. If the remote agent is not restarted, then the service provisioning service on the first OTP host will not work properly.

2. Type /usr/cluster/bin/scswitch -F -g otp-system-rg to take the remote group offline.

3. Type the following commands in the sequence shown to disable cluster resources.

   1. /usr/cluster/bin/scswitch -n -j otp-spsms-rs

   2. /usr/cluster/bin/scswitch -n -j otp-spsra-rs

   3. /usr/cluster/bin/scswitch -n -j otp-sps-hastorage-plus

   4. /usr/cluster/bin/scswitch -n -j otp-lhn

4. Type /usr/cluster/bin/scswitch -u -g otp-system-rg to put the remote group into the unmanaged state.

5. Type /usr/cluster/bin/scrgadm -c -j otp-spsra-rs -x Stop_signal="15" to change the Stop_signal property of the remote agent resource to 15.

6. Type /usr/cluster/bin/scrgadm -c -j otp-spsms-rs -x Stop_signal="15" to change the Stop_signal property of the management service resource to 15.

7. Type /usr/cluster/bin/scswitch -o -g otp-system-rg to put the remote group into the managed state.

8. Type /usr/cluster/bin/scswitch -Z -g otp-system-rg to bring the remote group back online.