Inadequate Error Message When Firmware Update Fails on ALOM-based Servers (6330195)

If the FTP service is not enabled on the management server, firmware updates on ALOM-based servers fail with the following error message in the job output:

An exception occurred trying to update server-name. Please refer to the log file for more information.

Workaround: Enable the FTP service on the management server. See Enabling FTP on the Management Server in Sun N1 System Manager 1.3 Site Preparation Guide for details.