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Sun Gathering Debug Data for Sun Java System Web Server

1.3 Overview of Gathering Debug Data for Web Server

Sun GDD for a Web Server problem involves these basic operations:

  1. Gather system information.

  2. Gather specific problem information (installation problem, process hang, Startup, or process crash.

  3. Create a tar.gz file of all the debug information and upload it for the Sun Support Center.

  4. Create a Service Request with the Sun Support Center.