How to Access the Diagnostic Partition on the Windows Server 2003 Operating System

The Windows Server 2003 operating system does not allow you to mount a diagnostic partition. There is no way to view or gain access to the diagnostic partition if you are running Windows Server 2003 on the server.

The only way to retrieve the contents (log files) on the diagnostic partition is to attach a USB diskette drive to the server and complete the following procedure.

1. Connect the USB diskette drive to any USB port on the server.
2. Insert the Tools and Drivers CD/DVD into the DVD tray.
3. Reboot the server.
4. At the Tools and Drivers CD/DVD main menu, type 3 to exit to DOS.
5. Type the following at the DOS command prompt:

   C:> d:

6. Copy the log file to the diskette.

   For example, to copy a file named noinput.jrl to the diskette, type:

   D:> copy d:\noinput.jrl a:\

   The journal file is now saved to the diskette in the USB diskette drive.