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Sun Server X2-8 (formerly Sun Fire X4800 M2) Diagnostics Guide     Sun Server X2-8 (formerly Sun Fire X4800 M2) Documentation Library
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Document Information

Using This Documentation

Sun Server X2-8 Name Change

Product Downloads

Documentation and Feedback

About This Documentation

Change History

Overview of the Diagnostics Guide

Introduction to System Diagnostics

Troubleshooting Options

Diagnostic Tools

Troubleshooting the Server

How to Gather Service Visit Information

How to Troubleshoot Power Problems

How to Externally Inspect the Server

How to Internally Inspect the Server

Troubleshooting DIMM Problems

How to Isolate and Replace Faulty DIMM Pairs

How to Isolate and Correct Persistent DIMM Errors

Additional Tests

DIMM Hardware


Default BIOS Power-On Self-Test (POST) Events


Using Oracle ILOM to Monitor the Host

Viewing the Oracle ILOM Sensor Readings

Viewing Fault Status

Clearing Faults

Viewing the Oracle ILOM System Event Log

Clearing the System Event Log

Interpreting Event Log Time Stamps

Resetting the SP

Creating a Data Collector Snapshot

How to Create a Snapshot With the Oracle ILOM Web Interface

How to Create a Snapshot With the Oracle ILOM Command-Line Interface

Using SunVTS Diagnostics Software

Introduction to SunVTS Diagnostic Test Suite

SunVTS Log Files

SunVTS Documentation

How to Diagnose Server Problems With the Bootable Diagnostics CD

Performing Pc-Check Diagnostic Tests

Pc-Check Diagnostics Overview

How to Run Pc-Check Diagnostics

Pc-Check Main Menu

System Information Menu

Advanced Diagnostics

Burn-In Testing

Viewing the Pc-Check Results

U-Boot Diagnostic Start-Up Tests

U-Boot Test Options

Running the U-Boot Diagnostic Tests and Viewing the Results

U-Boot Diagnostic Test Output

Sample SP Environmental Variables Showing U-Boot Test Status


How to Create a Snapshot With the Oracle ILOM Web Interface


Caution - You should not run this utility unless requested to do so by Oracle Services.

Before You Begin

This procedure requires Administration (a) permission.

  1. Log in to the Oracle ILOM web interface.
  2. Select Snapshot from the Maintenance tab.

    The Service Snapshot Utility screen appears.

    image:Service snapshot utility page
  3. Select the data set you want: Normal, FRU ID, Full, or Custom.
    • Normal – Specifies that Oracle ILOM, operating system, and hardware information is collected.
    • FRU ID – Provides FRU ID information.
    • Full – Specifies that all data is collected. Selecting Full might reset the system.
    • Custom – Allows you to choose one or more of the following data sets:
      • Oracle ILOM data

      • Hardware data

      • Basic OS data

      • Diagnostic data

  4. Select the Enabled check box if you want to collect only log files from the data set.
  5. Select the Enabled check box if you want to encrypt the output file.
  6. Select one of the following methods to transfer the output file:
    • Browser

    • SFTP

    • FTP

  7. Click Run.

    A Save As dialog box appears.

  8. In the dialog box, specify the directory to which to save the file and the file name.
  9. Click OK.

    The utility places a zip file in the specified directory.

  10. Unzip the file to access the data produced by the snapshot.