Configuring Attributes

Configuring attributes sets a default mode for all new attributes.

Attributes can have both a list of answers and a list of answer codes. The answer codes are stored in the database and are language-independent. If you enable the use of answer codes, then the list of answers does not have to be the same as the list of answer codes. You can use one answer code to correspond to multiple answers.

For example, in a list of job titles your list of answers can include IT Manager, Marketing Manager, and Operations Manager. In your answer codes, all three of those answers can map to the single answer code of Manager.

Oracle CRM On Demand Marketing has two options:

• Enable Answer Codes. Enables you to manage a set of answer codes separately from answers. You can create values for answers and answer codes, which are different.

• Do Not Enable Answer Codes. Answer codes are always duplicates of answer values.

To standardize answer values for questions asked in Web forms, you must have separate answer code management. This requirement also applies if you want to have the flexibility to list answer options in foreign languages.

You can decide to enable managed answer codes when each attribute is created rather than as a global setting. However, if you find that you create attributes where you require answer values and answer codes that are different, you can enable this option (Enable Answer Codes) globally.

To create managed answer codes

1. Click Admin in the upper-right corner of the screen.

2. In the Registration Management section, click Attribute Configuration.

3. Click the check box to Enable Answer Codes, and then click Save.

You can overwrite the managed answer code option at any time while creating attributes.