Deleting Contacts

You can delete single or multiple contacts from the Contacts main screen under the Contacts tab. If a contact has been published to Oracle CRM On Demand or was imported from Oracle CRM On Demand, you must delete the contact in Oracle CRM On Demand. That deletion synchronizes with Oracle CRM On Demand Marketing. However, you can delete a contact in Oracle CRM On Demand Marketing first, and then delete it in Oracle CRM On Demand. Contact records flagged with Global Email opt out are not deleted.

To delete a single contact in Oracle CRM On Demand Marketing

1. From the Contacts main screen, do one of the following:

   • Pause the pointer on the contact, and click Delete.

   • Click Delete next to the New Contact button.

   A window appears.

2. Confirm your request to delete the contact by clicking OK, otherwise click Cancel, and then click Save.

To delete multiple contacts in Oracle CRM On Demand Marketing

1. From the Contacts main screen, select the check boxes to the left of the contacts.

2. Click Delete.

3. Confirm your request to delete the contacts by clicking OK, otherwise click Cancel.