About Configuring Object Synchronization

Oracle CRM On Demand Marketing provides you the ability to select the Oracle CRM On Demand objects that can be synchronized into Oracle CRM On Demand Marketing, and configure synchronization details. Synchronization is available for Oracle CRM On Demand objects, such as accounts, contacts, leads, and users.

For some synchronization jobs, you can provide a notification email address to inform you what objects were synchronized and if any synchronization failed.

For more information on synchronizing and publishing, see About Synchronizing and Publishing Data.

To configure object synchronization

1. Click Admin in the upper-right corner of the screen.

2. In the CRM Integration Management section, click Object Synchronization Configuration.

3. In the CRM Object Synchronization Configuration screen, select the Oracle CRM On Demand objects that can be synchronized into Oracle CRM On Demand Marketing.

4. (Optional) For contact and lead objects you can filter which records are synchronized by clicking Configure Filter.

   For more information, see Displaying the Contact Synchronization Filter and Displaying the Lead Synchronization Filter.

5. Click Save.