Configuring Phone and Postal Validations

Oracle CRM On Demand Marketing provides prebuilt validations for phone and postal code data types captured during the Web form registration process. You can activate validation for these data types when you define question types in the Web form question options screen. The following phone validations are predefined:

• France. 1234567890, 12 12 12 12 12, 12-12-12-12-12, [phone]

• Germany. (1234) 1234-1234, (1234)/1234-1234, 1234 1234 1234, 1234 / 1234 1234, 1234 / 1234-1234, [phone], 123 12345678

• United Kingdom. (123)1234567, 1234567890, (123)123456, 123456789, [phone], 12345 123456

• United States of America. [phone], 123-123-1234, 1234567890

To enable phone and postal validation

• From the country option list, select the country answer code.

  You can turn on these validations for a country by mapping the standard country name to the country answer code configured for your account. You can also disable the validations for a country by unmapping the respective country answer code.

  The Phone Format Available and Postal Formats Available columns indicate whether the respective validations are currently supported for a particular country. With the phone and postal code validation, you can choose the phone and postal codes used in specific countries for registration. When the validations are enabled, they can be applied to Web form questions during the Web form design in the Question Options screen.

To apply external validations to Web form question

1. Navigate to the Rules screen.

   1. If you are viewing the Question Options step during Web form design, click Edit Rules for the phone or postal code question.

   2. If you are viewing the Rules screen, scroll down to External Validations, and click New Rule.

2. Select the appropriate option from the External Validator list, and click Save.