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Sun ZFS Storage 7x20 Appliance Customer Service Manual
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Document Information


1.  Introduction




Expansion Storage


Key Features

Data Services


Browser User Interface (BUI)

Command Line Interface (CLI)


Hardware View


System Overview

System Chassis

Disk Shelves

Chassis Detail


Infiniband Host Controller Adapters

Service Processor


Component Properties

Viewing CPU details




2.  Hardware Maintenance

3.  System Maintenance




Hardware Maintenance

Locating a disk

Hardware View

The Maintenance > Hardware screen (also known as the "hardware view") provides component status of the appliance and attached disk shelves. This information is available from both the BUI and the CLI.


The BUI hardware view provides interactive illustrations that enable you to browse through the appliance and attached disk shelf components. The screenshot at the top of this page shows a disk highlighted in a Sun Storage 7110, showing both its physical location and details.

The buttons in the hardware view are:

Show a more detailed view of this component
Toggle blinking of the locator LED for this component
Leave this detailed view
Reboot the appliance
Get info
Click for more details
Power off the appliance
Status: On
Hardware component is ok (green)
Offline disk
Status: Disabled
Hardware component is not present (grey)
Port active
Status: Warning
Hardware component is faulted (amber)
Port inactive
System Overview

The main hardware page lists the system chassis, a summary of its contents, and any attached disk shelves (on supported systems). This provides an overview of the hardware present on the system, as well as controls to reset or power off the system.

System Chassis

The primary system chassis is shown on the top half of the view. At the top left, click the Apply to get more detail about the chassis. The indicator notes if there are any faulted components within the chassis, and the name of the chassis. The chassis name is initially set to the appliance name during installation. To change the chassis name, use the entry field on the Configuration > Services > System Identity screen.

At the top right of the system chassis is the Locate control to light the locate LED, Restart reboot the appliance, and Power power off the chassis. Note that in configurations with attached storage and for the 7700 cabinet, the controller does not control the drive shelf power. The reboot and poweroff operations are identical to those provided at the left of the masthead.

A thumbnail of the controller is presented at left. Clicking on the thumbnail or the "Show Details" link takes you to a detailed view of the chassis, and is identical to clicking on the right pointing arrow at the top left of the view.

The following information is presented in a summary view:

Manufacturer of the system
System model name
System chassis hardware serial number
Count and description of processors in the system
Total memory in the system
Size and number of system disks used for the system image
Size and number of data disks in the system chassis. This is only valid for standalone systems. If there are no data disks present, "-" will be displayed.
Size and number of cache disks in the system chassis. This is only valid for expandable systems that support additional disk shelves. If there are no cache disks present, "-" will be displayed.
Size and number of log disks in the system chassis. This is only valid for standalone systems. If there are no log devices present, "-" will be displayed.
Total size and count of all disks in the system.
Disk Shelves

A list of disk shelves, if supported, is displayed at the bottom of the view. The thumbnail to the left represents the front of the currently selected disk shelf. Clicking on the right pointing arrow or double-clicking on a row within the list will provide complete details about the disk shelf. The state indicator will be orange if the chassis contains any faulted components. The following fields are displayed in the list:

Name of the disk shelf, used in faults and alerts. This is initially set to the serial number of the disk shelf, but can be changed by clicking on the name within the list.
Disk Shelf Manufacturer
Disk Shelf Model
Total size of all data disks within the disk shelf.
Total size of all read-optimized cache devices ("Readzillas") within the drive shelf. There are currently no supported disk shelves with read cache devices, but this may not always be the case. If there are no cache devices within the shelf, then "-" is displayed.
Total size of all write-optimized cache devices ("Logzillas") within the drive shelf. If there are no log devices within the shelf, then "-" is displayed.
Total number of I/O paths to the disk shelf. The only supported configurations are those with multiple paths to all disks, so this should read "2" under normal operating circumstances. Clicking the Get info icon will bring up a dialog with information about each path. This includes which HBAs are connected to the disk shelf, and the state of any paths. If the disks within the disk shelf are not currently configured as part of a storage pool, complete path information will not be available, though it displays two paths to the chassis.
Locate Locate
Toggle the locate LED for this disk shelf. If the LED is currently on, then this indicator will be flashing. Note that individual disk shelves in the 7700 cabinet do not have Locate LEDs.
Chassis Detail

To view the chassis details, click on the Apply icon (or one of the alternative forms described above). This view includes some of the same controls in the upper left (state, name, locate, reset, poweroff), as well as listings of all the components in the chassis.

At the left is a set of images describing the chassis. If there are multiple views, then you can switch between them by clicking on the name of the view above the image.

For each view, faulted components will be highlighted in red. In addition, the currently selected component will be highlighted in the image. Clicking on a component within the image will select the corresponding component in the list to the right.

A tab is present for each component type in the following list. Each component type has a state icon which will be orange if there is a faulted component of the given type.

Clicking on a component type will display a list of all physical locations within the chassis where components may be present. Clicking on a component within the list will highlight it within the appropriate chassis image. Clicking on the Get info icon while over a row or double-clicking a row will bring up a dialog with detailed information about the component. The information displayed in the list depends on the component type, but is a subset of the information available in the component detail. Disks and service processors support additional operations described below. Each component can report any or all of the following properties:

Human-readable identifier for this component within the chassis. This is typically, but not necessarily, equivalent to the label printed on the physical chassis.
Fault managed resource identifier (FMRI) for the component. This is an internal identifier used to identify the component within faults and is intended for service personnel.
Active Problems
For a faulted component, links to active problems affecting the component.
Component manufacturer.
Component model.
Manufacturing build identifier. This is used to identify a particular location or batch where the component was manufactured.
Component part number, or core factory part number. The orderable part number may differ, depending on whether a component is for replacement or expansion, and whether it's part of a larger assembly. Your service provider should be able to refer you to the appropriate orderable part. For components without part numbers, the model number should be used instead.
Component serial number.
Firmware or hardware revision of the component.
Total memory or storage, in bytes.
Disk type. Can be one of 'system', 'data', 'log', 'cache', or 'spare'. When a spare is active, it will be displayed as 'spare '.
Processor speed, in gigahertz.
Number of CPU cores.
Hardware global unique identifier.

Disks support the additional options:

Locate Locate
Toggle the locate indicator for the disk. If the LED is currently turned on, this icon will be blinking.
Offline Disable/Offline
Offline the disk. This option is only available for disks that are part of a configured storage pool (including the system pool). Offlining a disk prevents the system from reading or writing to it. Faulted devices are already avoided, so this option should only be required if a disk is exhibiting performance problems that do not result in pathological failure. It is not possible to offline a disk that would prevent access to data (i.e. offlining both halves of a mirror). If the device is an active hot spare, this will also give the option of detaching the hot spare completely. Once a hot spare is detached, it cannot be activated except through another fault or hotplug event.
Online Enable
Online the disk. Reverses the above operation.
Infiniband Host Controller Adapters

Infiniband Host Controller Adapters (HCA) report additional properties for the list of available ports:

When "active", the active port icon Image is displayed. Other valid port states ("down", "init", and "arm") are denoted by the inactive port icon Image. Mousing over the port icon will display the current port state in the tip pop-up.
The hardware assigned port GUID.
The current port speed enabled: Single Data Rate (SDR), Dual Data Rate (DDR) or Quad Data Rate (QDR)
Service Processor

The service processor behaves differently from other component nodes. Instead of providing a list of components, it presents a set of network properties that can be configured from the storage appliance. The following properties control the behavior of the service processor network management port.

MAC Address
Hardware MAC address. This is read-only
IP Address Source
Either 'DHCP' or 'Static'. Controls whether DHCP should be used on the interface.
IP Address
IPv4 Address, when using static IP configuration. IPv6 is not supported.
Dotted decimal subnet, when using static IP configuration.
Default Gateway
IPv4 default gateway address.

Changing multiple values in conflicting ways (such as changing static IP assignments while in DHCP mode) has undefined behavior.


Hardware status details are available in the CLI under the maintenance hardware section. Use the show command to list the status of all components. The list command will list available chassis, which can be selected and then viewed using show.

tarpon:> maintenance hardware show

             NAME               STATE     MANUFACTURER            MODEL

chassis-000  0839QCJ01A         ok        Sun Microsystems, Inc.  Sun Storage 7410

cpu-000      CPU 0              ok        AMD                     Quad-Core AMD Op
cpu-001      CPU 1              ok        AMD                     Quad-Core AMD Op
cpu-002      CPU 2              ok        AMD                     Quad-Core AMD Op
cpu-003      CPU 3              ok        AMD                     Quad-Core AMD Op
disk-000     HDD 0              ok        STEC                    MACH8 IOPS
disk-001     HDD 1              ok        STEC                    MACH8 IOPS
disk-002     HDD 2              absent    -                       -  
disk-003     HDD 3              absent    -                       -  
disk-004     HDD 4              absent    -                       - 
disk-005     HDD 5              absent    -                       - 
disk-006     HDD 6              ok        HITACHI                 HTE5450SASUN500G
disk-007     HDD 7              ok        HITACHI                 HTE5450SASUN500G
fan-000      FT 0               ok        unknown                 ASY,FAN,BOARD,H2
fan-001      FT 0 FM 0          ok        Sun Microsystems, Inc.  541-2068 
fan-002      FT 0 FM 1          ok        Sun Microsystems, Inc.  541-2068 
fan-003      FT 0 FM 2          ok        Sun Microsystems, Inc.  541-2068  
fan-004      FT 1               ok        unknown                 ASY,FAN,BOARD,H2
fan-005      FT 1 FM 0          ok        Sun Microsystems, Inc.  541-2068  
fan-006      FT 1 FM 1          ok        Sun Microsystems, Inc.  541-2068  
fan-007      FT 1 FM 2          ok        Sun Microsystems, Inc.  541-2068  
memory-000   DIMM 0/0           ok        HYNIX                   4096MB DDR-II 66
memory-001   DIMM 0/1           ok        HYNIX                   4096MB DDR-II 66

A 5th column for serial number ("SERIAL") has been truncated in the above example, as has the length of this list.

Component Properties

If a particular component is selected, detailed information about its properties are reported. The following properties are supported, with the corresponding BUI property name. For a description of a particular property, see the description above.

CLI Property
BUI Property
(status indicator)
locate (writable)
(status indicator)
offline (writeable)
(status indicator)
(status indicator)
(combined with use)

When viewing a disk that is active as a hot spare, the detach command is also available.

Viewing CPU details

For example, the following shows details for component "CPU 0":

tarpon:maintenance hardware> select chassis-000
tarpon:maintenance chassis-000> select cpu
tarpon:maintenance chassis-000 cpu> select cpu-000
tarpon:maintenance chassis-000 cpu-000> show
                         label = CPU 0
                       present = true
                       faulted = false
                  manufacturer = AMD
                         model = Quad-Core AMD Opteron(tm) Processor 8356
                          part = 1002
                      revision = 03
                         cores = 4
                         speed = 2.14G



Locating a failed component

  1. Go to the Maintenance > Hardware screen.
  2. Click the Apply icon on the Storage System or Disk Shelf which has the fault icon.
  3. Locate the fault icon in the lists of hardware components, and click it. The image should be updated to show where that component is physically located.
  4. Optionally, click the Locate icon for that component, if the component has it. The LED on the component will begin to flash.

To turn on the locate LED using the CLI, run the following commands.

Go to the maintenance hardware context:

hostname:> maintenance hardware

List the appliance components:

hostname:maintenance hardware> list
             NAME        STATE       MODEL             SERIAL      
chassis-000  hostname    ok          Sun Storage 7410  unknown     
chassis-001  000000000C  faulted     J4400             000000000C  

Select the chassis and list its components:

hostname:maintenance hardware> select chassis-001
hostname:maintenance chassis-001> list

Select the component type and show all available disks:

hostname:maintenance chassis-001> select disk
hostname:maintenance chassis-001 disk> show
          LABEL   STATE       MANUFACTURER  MODEL             SERIAL      
disk-000  HDD 0   ok          ST3500630NS   ST3500630NS       9QG1ACNJ    
disk-001  HDD 1   faulted     ST3500630NS   ST3500630NS       9QG1A77R    
disk-002  HDD 2   ok          ST3500630NS   ST3500630NS       9QG1AC3Z    
disk-003  HDD 3   ok          ST3500630NS   ST3500630NS       9QG1ACKW    
disk-004  HDD 4   ok          ST3500630NS   ST3500630NS       9QG1ACKF    
disk-005  HDD 5   ok          ST3500630NS   ST3500630NS       9QG1ACPM    
disk-006  HDD 6   ok          ST3500630NS   ST3500630NS       9QG1ACRR    
disk-007  HDD 7   ok          ST3500630NS   ST3500630NS       9QG1ACGD    
disk-008  HDD 8   ok          ST3500630NS   ST3500630NS       9QG1ACG4    
disk-009  HDD 9   ok          ST3500630NS   ST3500630NS       9QG1ABDZ    
disk-010  HDD 10  ok          ST3500630NS   ST3500630NS       9QG1A769    
disk-011  HDD 11  ok          ST3500630NS   ST3500630NS       9QG1AC27    
disk-012  HDD 12  ok          ST3500630NS   ST3500630NS       9QG1AC41    
disk-013  HDD 13  ok          ST3500630NS   ST3500630NS       9QG1ACQ5    
disk-014  HDD 14  ok          ST3500630NS   ST3500630NS       9QG1ACKA    
disk-015  HDD 15  ok          ST3500630NS   ST3500630NS       9QG1AC5Y    
disk-016  HDD 16  ok          ST3500630NS   ST3500630NS       9QG1ACQ2    
disk-017  HDD 17  ok          ST3500630NS   ST3500630NS       9QG1A76S    
disk-018  HDD 18  ok          ST3500630NS   ST3500630NS       9QG1ACDY    
disk-019  HDD 19  ok          ST3500630NS   ST3500630NS       9QG1AC3Y    
disk-020  HDD 20  ok          ST3500630NS   ST3500630NS       9QG1ACG6    
disk-021  HDD 21  ok          ST3500630NS   ST3500630NS       9QG1AC3X    
disk-022  HDD 22  ok          ST3500630NS   ST3500630NS       9QG1ACHL    
disk-023  HDD 23  ok          ST3500630NS   ST3500630NS       9QG1ABLW    

Select the faulted disk and turn on the locate LED:

hostname:maintenance chassis-001 disk> select disk-001
hostname:maintenance chassis-001 disk-001> set locate=true
                       locate = true (uncommitted)
hostname:maintenance chassis-001 disk-001> commit