Additional Information Page

Some maintenance pages contain buttons that, when clicked, cause specific logic to execute. For example, on the bill segment maintenance page in Oracle Utilities Customer Care and Billing, push buttons exist to Generate a Bill Segment, Freeze a Bill Segment, Cancel/Rebill a Bill Segment, etc.

Depending on the type of logic associated with the push button, additional information may be needed before the logic can execute. For example, if you want to Cancel/Rebill a Bill Segment, you must supply the cancel reason (and several other values) before the cancel/rebill takes place.

If additional information is needed, a page appears (that resembles a pop-up window). We refer to these pages as "Additional Information Pages". The following is an example of the additional information page that appears when you click the cancel/rebill button on the bill segment page in Oracle Utilities Customer Care and Billing:

In order to proceed with the rebill logic, you must fill in the required fields and click the Calculate button. If you do not wish to continue with the requested action, you may click the Cancel.