A query zone allows users to find objects matching a given search criteria. For example, your implementation can set up a query zone in Oracle Utilities Customer Care and Billing to find a payment using any number of criteria. The number and type of query zones that appear on your portals differs with every implementation. However, all share a common layout. We'll use the following sample query zone that's been set up to find accounts to describe features shared by all query zones.
Figure 1. Query Zone Common Areas
Note:
Everything is configurable. Virtually every aspect
of a query zone is controlled by its zone configuration.
The topics in this section describe features unique to query zones (refer to Info Zones for a description of those features shared by both info and query zones).