Open to define your payment cancellation reason codes.
Description of Page
Enter an easily recognizable Cancel Reason and Description for the payment cancellation reason.
Turn on the NSF Charge switch if the system should invoke the non-sufficient funds (NSF) algorithm when a tender is cancelled using this reason code. Refer to NSF Cancellations for more information.
The following fields are used to change an account's compliance rating if a tender is canceled using the respective reason code.
Use Affect Compliance Rating By to define how tenders canceled using this reason will affect the account's compliance rating. This should be a negative number. A taxpayer's compliance rating is equal to the start compliance rating amount defined on the installation record plus the sum of compliance rating demerits that are currently in effect.
Use Months Affecting Compliance Rating to define the length of time the demerit remains in effect. This information is used to define the effective period of the compliance rating demerit record.
For more information, refer to Account - Collections.
The payor gets the compliance rating hit. When you cancel a tender you must specify a cancellation reason. If the cancellation reason indicates a compliance rating demerit should be generated, the system levies the compliance rating transaction on the payor's account.
The System Default Flag is specified on those cancellation reasons that are placed on payment segments that are automatically cancelled by the system. Valid values are: Re-opened Bill. The Re-opened Bill value is used as follows:
Payments are automatically created for accounts who pay their bills automatically when their bills are completed.
If such a bill is reopened before the automatic payment is interfaced to the paying authority, the system automatically cancels the payment. The Re-opened Bill cancellation reason is placed on such payments.
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