An overpayment process can be created in a variety of ways:
As a result of posting a return. A form rule related to the posting system event could be used to create an overpayment process if the form reports a refund.
An account monitor rule can be designed to create an overpayment process when the obligation's balance is a credit and a return has already been filed. The base-package provides the algorithm Initiate Overpayment Process (C1-CC-INITOP) that can be plugged in on the Collection Class Overdue Rules. For more information on how account monitor rules can be configured for overpayment, see Overdue Rules Are Embodied In Algorithms.
An overpayment process can be created manually by selecting .
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