Enabling the System to Use Individual Income Overpayment Process

To enable this functionality the following configuration tasks are needed:

• Various adjustments are used for calculating interest, write off and offset for the overpayment process. For each of these actions, a suitable adjustment type is required.

  • If you wish to specify a minimum amount threshold for the overpayment process, you will need to define a non-calculated adjustment type for the minimum amount write-off.

  • If your implementation rules specify that interest should be calculated and the interest is calculated using a rate, you will need to define the following:

    • A calculated adjustment type for offset-able interest, or a calculated adjustment type for non offset-able interest.

    • An associated rate schedule that includes a RQ rule for calculating number of days

  • If your implementation rules specify that interest should be calculated and the interest is calculated using a rate factor, you will need to define the following:

    • A non-calculated adjustment type for offset-able interest, or a non-calculated adjustment type for non offset-able interest.

    • An associated rate factor.

  • If your implementation allows offset, then a non-calculated adjustment type needs to be defined for the offset.

  • To allow refunds via a check, an A/P adjustment type needs to be defined.

• Make sure the adjustment types are defined on an associated adjustment profile that is linked to any obligation types that are going to be covered by the overpayment process.

• To allow refunds via direct debit a distribution rule needs to be defined. The distribution rule should be designed to pay a specific obligation.

• If approvals are required as part of the overpayment process, a To Do type is needed. The base product is supplied with a To Do type called C1-OVAPP that should be used as the basis for approval To Do type.

• If you wish to have a To Do created when the overpayment process is automatically cancelled, you will need a To Do type. Note that the base-package is supplied with a To Do type called C1-OVPYX that should be used as the basis for automatic cancellation To Dos.

• If you wish to have a To Do created when issues are detected during the validation of the overpayment process, you will need a To Do type. Note that the base-package is supplied with a To Do type called C1-OVISS that should be used as a basis.

• For each To Do type that you wish to use, you will need a To Do role.

• The system has been currently configured to calculate non offset-able interest using a rate factor. If you wish to change this you will need to inactivate the base-package algorithm by adding an appropriate inactivation option to the business object. You will then need to plug in a different algorithm based on the logic you wish to implement.

• Define an overpayment process type for the business object C1-OvrpyProcTypeAutoCredRef.