The lifecycle of a review depends upon the configuration of the associated business object. The base C1-AppealReview business object defines a typical review for an appeal process. It follows a basic lifecycle, as described in Review Lifecycle.
In addition to the common functionality, a base algorithm is provided to create a customer contact for an appeal based on the response type. The base algorithm type C1-RVW-CCCRR is designed to be configured on the appeal Response Recorded state.
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