Creating Reviews

A review is created as a result of a user-initiated action invoked from a case management process. The base package supports the creation of reviews from an appeal or audit case. The Create Review action in the appeal or audit case portal zone guides the user to select the next available review type as governed by the associated review process control. The applicable review process control is defined on the appeal or audit case type.

It is important to note that a review exists as a sub-process linked to another object and cannot be added or viewed independently of the primary process. Refer to the documentation on Reviewing an Appeal and Creating Audit Case Reviews for more details on how to create and maintain reviews.