A pay plan is created in a pending start status. For the pay plan to become effective, it needs to be activated. If the pay plan does not require any special approval, the user can activate the pay plan once they have completed setting up the payment schedule. This can be done by navigating to the obligation page, and using the activate button.
If the pay plan requires approval, a different process might be implemented depending on the tax authority's rules.
When a pay plan is activated, you can perform special processing using an algorithm plugged in on the obligation Activation system event on the pay plan obligation type. The special processing can be developed to do anything that you would like, for example you could:
Create a customer contact that with an appropriate letter template can generate a letter to inform the taxpayer of their payment amount and payment schedule.
Initiate the creation of a payment coupon book for a taxpayer.
In some cases, the taxpayer may be charged a setup fee for the pay plan. See the base algorithm ( C1-OT-LEVFEE) for an example.
The system comes supplied with a sample algorithm type ( SAAT-CC) that simply creates a customer contact to indicate that the pay plan is activated.
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