The Auto Pay page is used when an account pays their bills automatically (e.g., by direct debit or credit card). The Auto Pay page can also be used when a taxpayer chooses to receive their refunds via a direct deposit.
Refer to How And When Are Automatic Payments Created for more information.
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The Account Auto Pay scroll defines the bank account / credit card from which the taxpayer's automatic payments are debited. Multiple auto pay options may exist if the taxpayer changes auto pay options over time. The following fields display:
Start Date is the date on which the automatic payment information comes into affect. The system creates an automatic payment for any bill produced for this account with a due date on/after this date and on/before the End Date. If End Date is not specified, this means the automatic payment option applies indefinitely. You need only specify an End Date if the taxpayer wants to stop paying automatically.
Auto Pay ID is the unique, system-assigned identifier of the auto pay record. This value is assigned after the information is saved on the database and may not be modified.
Use Auto Pay Source Code to define the source of the funds used to satisfy the automatic payment request. For example, if a taxpayer indicates that they want to use their checking account to pay their bill, you would specify the Auto Pay Source Code associated with their bank. The source's description and external source ID (e.g., bank routing number) are displayed adjacent.
Use Auto Pay Method to specify whether you want the system to process automatic payments as Direct Debit or Payment Advice. This field is visible only if feature configuration is set up to support payment advice functionality. Refer to Payment Advices for more information on the payment advice functionality.
Use External Account ID to define the taxpayer's bank account / credit card number.
You will be required to define an Expires On date if the Auto Pay Source Code references a tender type that requires an expiration date (e.g., if the Auto Pay Source is a credit card company).
Enter the Name of the taxpayer as it appears in the financial institution's system. This name is routed to the financial institution.
Default note. The Name will default to the primary name of the main taxpayer linked to the account after you enter a Start Date. This defaulting is only possible for accounts that exist on the database.
In some locales, taxpayers can define a Maximum Withdrawal Amount to limit the amount of money that is automatically debited from their account. Refer to How To Implement Maximum Withdrawal Amounts for more information.
Use Comments to describe anything interesting / unusual about the automatic payment request.
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