Customer contacts that trigger letters reference a customer contact type that, in turn, references a letter template. The letter template controls the following:
It contains an algorithm that is responsible for extracting the information merged onto your letters. Specifically, algorithms of this type create the "flat file records" that are passed to your letter print software. Algorithms of this type are called under the following scenarios:
The background process that builds the flat file that's passed to your letter print software calls these algorithms to construct the "flat file records" for each letter.
If your letter print software has the ability to construct a real-time image of a letter (in a PDF), you can plug-in an Online Letter Image algorithm on the Installation Record. This type of algorithm will call the letter's letter template's extract algorithm to extract the information that is merged onto the letter. Refer to Technical Implementation Of Online Letter Image for the details.
It contains the ID of the background process that builds the flat file that's passed to your letter print software. The base package example of this process (known by the batch control ID of LTRPRT) simply calls each customer contact's letter template's extract algorithm to format the information placed onto the flat file.
Copyright © 2011, Oracle and/or its affiliates. All rights reserved.